About Us
Effective Date: November 13, 2026
Last Updated: November 13, 2026
Ospvino is an online retail brand operated by Wuhan Jinmanfang Trading Co., Ltd. We want the path from browsing a listing to understanding an order to feel straightforward, with useful information available before and after a purchase.
Shopping with Better Context
An online product page should help customers decide whether an item suits their needs. At Ospvino, shoppers can review the descriptions, available options, and prices displayed for the products offered on the website. We encourage customers to check those details before completing an order and contact us when something is unclear.
What Happens After Checkout
After payment is confirmed, our normal order preparation takes 1–3 business days. Estimated standard carrier transit is 7–15 business days after dispatch. The countries and areas we can serve, including any available free-standard-shipping option for eligible orders of US$59.00 or more, are explained in our Shipping Policy and confirmed by the checkout options for an individual order.
Support Is Part of the Purchase
We assist customers with order questions, delivery concerns, and requests involving damaged or incorrect items. Eligible voluntary returns can be requested within 30 calendar days after delivery, while mandatory consumer remedies remain available independently of that period. Our Return & Refund Policy explains the process and the reasons return postage may be paid by the customer or by us.
Company and Customer Contact
Operating Company: Wuhan Jinmanfang Trading Co., Ltd.
Unified Social Credit Code (USCC): 91420114MAKF6TU93T
Company Address: Factory Building 6-1865, No. 91 Huayuanwan 2nd Street, Daji Street, Caidian District, Wuhan, Hubei Province, China
Website: https://ospvino.com
Support Email: service@ospvino.com
Contact Phone: +86 15628473591
Business Hours: Monday to Friday: 9:00 AM - 5:00 PM (UTC+8, China Standard Time)
The company address identifies our registered business location, not an automatic return destination. Please contact support before returning merchandise.