Privacy Policy

Effective Date: November 13, 2026
Last Updated: November 13, 2026

1. Who Makes Decisions About Your Information?

Ospvino is a shopping website at https://ospvino.com. The company responsible for deciding which customer information the Ospvino store needs, why that information is used, and how requests relating to the store's own records are handled is Wuhan Jinmanfang Trading Co., Ltd. We make those decisions for activities such as accepting orders, arranging delivery, dealing with return requests, and answering customer messages. This role is described as the data controller under privacy laws that use that term. Payment providers, carriers, and other organizations may separately decide how to use information for their own legal or operational obligations.

Data Controller: Wuhan Jinmanfang Trading Co., Ltd.
Unified Social Credit Code (USCC): 91420114MAKF6TU93T
Registered Company Address: Factory Building 6-1865, No. 91 Huayuanwan 2nd Street, Daji Street, Caidian District, Wuhan, Hubei Province, China
Website: https://ospvino.com
Privacy Contact: service@ospvino.com
Contact Phone: +86 15628473591
Business Hours: Monday to Friday: 9:00 AM - 5:00 PM (UTC+8, China Standard Time)

2. Information That Enters the Shopping Process

When you place an order, we receive details needed to identify the purchase and fulfill it: your name, email address, telephone number when supplied, billing or delivery address, products ordered, amount paid, and payment status or transaction reference. Payment-card entry may be handled by a secure payment service; this notice does not mean that Ospvino stores full card details.

If you create or use an account, account identifiers, authentication status, saved preferences, and order history may be associated with that account. If you contact us, we receive the content of your message and any photographs or documents you choose to send. Technical systems may process IP addresses, device and browser details, session identifiers, page visits, and error or security logs when you use the website.

We receive most order and contact details from you. Additional status information may come from payment processors, delivery partners, fraud-prevention tools, or the commerce platform when they are involved in an order.

3. Why We Use It and the Legal Bases That May Apply

We use order and account information to present checkout, authenticate access, accept and administer purchases, communicate about shipments, arrange returns, and handle customer requests. We also maintain transaction records, detect misuse, secure the website, resolve disputes, and meet tax, accounting, and other legal duties.

Where the GDPR or similar laws require us to identify a legal basis, the basis depends on the activity: performance of a contract for order fulfillment and account services; compliance with legal obligations for necessary records or legally required disclosures; legitimate interests, balanced against your rights, for proportionate fraud prevention, customer support, and site security; and consent for optional marketing or non-essential tracking where consent is required. Where another lawful basis is required locally, we apply the relevant rule. You may withdraw consent for consent-based processing without affecting processing already lawfully performed.

4. Commerce Technology and Recipients

Our storefront uses Shopify as its commerce platform. Information may be processed through the platform and by relevant service providers that help operate checkout, payment authorization, hosting, account access, order communications, shipping, fraud detection, or customer support. We share only information reasonably needed for the assigned function, subject to legal requirements. Carriers need recipient and delivery details; payment organizations need transaction data; professional advisers or authorities may receive records where there is a valid legal reason.

Some recipients act on our instructions while others, including certain payment or logistics organizations, act as independent controllers under applicable law. We do not sell a customer's contact list simply because a purchase is made. If an optional advertising or analytics service is enabled, its collection and sharing practices must also be reflected in the applicable on-site privacy choices and notices.

5. Cookies, Preferences and Advertising Choices

The website may use cookies and related technologies to keep a session functioning, remember a cart or selected region, support account authentication, protect against abuse, and understand technical performance. Some technologies are necessary for the service requested; optional analytics or marketing technologies, where enabled, are governed by the consent and opt-out rules applicable in your location.

You can use browser settings to manage cookies, although blocking necessary technologies may prevent some store features from working. Where an on-site cookie preference or privacy-choice control is provided, use it to adjust eligible settings. If we send promotional email, each eligible message will include an unsubscribe method or you can contact us. Rights to opt out of certain targeted advertising, sharing, or sale-related activities, where applicable, can be requested through available site controls or the privacy contact below.

6. International Handling of Information

Our operating company is located in China. The online store and its service providers may process information in other countries in order to serve customers, keep records, prevent fraud, or deliver purchases. Privacy protection and government access rules can differ among those locations. Where a law requires specific safeguards for international transfers, we use an applicable legal mechanism or take the steps required before making such a transfer.

7. Retention and Security

We keep personal information for the period reasonably necessary for the purpose for which it was collected, including completing orders and addressing support issues. Certain records may need to be retained longer to comply with tax, accounting, fraud-prevention, or legal-claim obligations. When no longer needed, information is deleted, de-identified, or otherwise handled as required by law.

We use reasonable organizational and technical safeguards appropriate to the information and risks involved. No online service can guarantee absolute security. Please keep account credentials and email access protected, and tell us promptly if you suspect an account problem. Do not email full payment-card details, passwords, or login verification codes.

8. Your Privacy Rights

Depending on where you live and which laws apply, you may be entitled to know what personal information we hold, request access or a copy, correct inaccuracies, request deletion, restrict or object to certain processing, ask for portability, withdraw consent, or appeal or complain to a competent privacy authority. Some requests are subject to identity verification and lawful exceptions, including retention of records needed to complete transactions or meet legal duties.

Send a request to service@ospvino.com with the subject “Privacy Request” and a description of what you need. We will respond within the time required by applicable law and will not ask for your password. If you are authorized to act for another person, we may request reasonable evidence of that authority.

9. Children and External Websites

Ospvino is intended for people aged 18 and above and is not designed to solicit personal information from children. If you believe a child has provided information through the website, contact us so that we can review and take appropriate steps. Links to independent websites are governed by those websites' own privacy practices, not this notice.

10. Changes to This Notice

We may revise this notice as services or applicable requirements change. The date at the top identifies the version displayed on the website. Where material changes require additional notice or consent, we will provide it as required by law.

For privacy questions, contact Wuhan Jinmanfang Trading Co., Ltd. at service@ospvino.com or +86 15628473591. The registered address and company identifier are stated in Section 1.