Contact Us

Effective Date: November 13, 2026
Last Updated: November 13, 2026

We Are Here to Help

Questions about an Ospvino order should have a clear place to go. Whether you are checking a product detail before purchasing or need help after delivery, our customer support contact details are listed below.

How to Reach Ospvino

Website: https://ospvino.com
Support Email: service@ospvino.com
Contact Phone: +86 15628473591
Business Hours: Monday to Friday: 9:00 AM - 5:00 PM (UTC+8, China Standard Time)

You may write to us outside business hours. We review incoming inquiries during our support hours; response times may depend on the details required to investigate your request.

Information That Helps Us Assist You

For an order question, please include your order number, the email used at checkout, and a brief description of what happened. For a delivery concern, a tracking reference or photographs of the item and packaging may help us understand the issue. Never send your account password, one-time login code, or complete payment-card number to our support address.

Returns and Business Address

Contact service@ospvino.com before mailing any return. We will explain the relevant process and, where a return shipment is required, provide the authorized destination and instructions. The company's registered address below identifies the business; it should not be used as a return shipping address unless our support team expressly instructs you to do so.

Business Identification

Operating Company: Wuhan Jinmanfang Trading Co., Ltd.
Unified Social Credit Code (USCC): 91420114MAKF6TU93T
Company Address: Factory Building 6-1865, No. 91 Huayuanwan 2nd Street, Daji Street, Caidian District, Wuhan, Hubei Province, China